Last Updated on September 10, 2022
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Most of the new sellers on Fiverr have a hard time understanding the Fiverr dashboard and the different performance metrics mentioned there. They get confused in understanding how the Fiverr dashboard, gig statistics, and sales analytics work.
So, this 16th article of the FREE Fiverr Series is going to be a detailed guide for all the new sellers who want to dig deeper into this platform.
Understanding Fiverr Dashboard for Sellers
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Let’s see what different terms on Fiverr Dashboard mean so that you can keep your performance up to the mark as a seller.
When you log in as a seller, here’s how the Fiverr dashboard looks on the desktop:
The box on the left shows your:
- Level on Fiverr
- Current Month Earnings
- Some metrics that we will discuss later
The space on the right shows:
- All your active orders on Fiverr
- Earnings you’ll get after successful completion of orders
- Orders in progress
- Orders delivered
- Incomplete orders
- Orders getting late
- Cancelled orders
You can filter all these orders through this option:
The top bar has a menu where you can see your:
- Messages (notifications and inbox chats)
- Orders (all the active, completed, and cancelled orders)
- Gigs (all the gigs you have made on Fiverr)
- Analytics (your performance on Fiverr)
- Earnings (money you have earned on Fiverr)
- Community section (information about Fiverr events and different helpful blogs)
- More section (having 5 different options)
The More section contains:
- Buyer Requests (buyers posting different projects to find the right seller for their job)
- Fiverr Workspace (a place to manage all the Fiverr activities in an organized manner)
- Scale Your Business (provides a link to promote your gigs on social media)
- Learn – Online Courses (different courses to enhance your skills on Fiverr)
- Contacts (shows all the buyers & sellers you’ve been in contact with)
Fiverr has also introduced some new features like Promoted Gigs and Seller Plus but they are only shown to advanced-level sellers.
Here’s how the Fiverr dashboard looks on mobile:
Fiverr Gig Statistics
If you are on a desktop, you can view your gig stats by clicking the Gigs option from the top bar.
It will show you all the gigs:
- Active (available to buyers)
- Pending Approval (need approval from Fiverr)
- Requires Modification (need some changes before going live)
- Draft (not published yet)
- Denied (rejected because of several reasons)
- Paused (not available to buyers)
If you are using the Fiverr app, you can see your overall gig stats here:
Now, let’s understand the different terms mentioned in the gig stats:
- Impressions (Number of times your gig appeared to buyers on the Fiverr search result page)
- Clicks (number of times buyers clicked on your gig)
- Conversion Rate (average of total impressions divided by total orders you got)
- Orders (number of times buyers purchased your gig)
- Cancellations (number of all the cancelled orders divided by the total number of orders on the gig)
You can also see your gig’s performance in graphical form:
Fiverr Seller Level Statistics
Fiverr determines your seller level based on different factors.
On the desktop, you can see your stats on the Analytics -> Overview page by scrolling down.
On the Fiverr app, they are shown like this:
Let’s understand these terms in detail below:
- Response Time (percentage of first messages from buyers you responded to within 24 hours in the last 60 days).
- Order Completion Rate (percentage of orders you completed successfully in the last 60 days)
- On-time Delivery (percentage of orders you delivered on time in the last 60 days)
- Positive Rating (percentage of the rating you got from buyers in the last 60 days)
In order to reach the next level on Fiverr, you have to fulfill certain requirements. Let’s understand the terms used for those requirements here:
- Seller Seniority (number of days you need to spend on Fiverr to reach the next level)
- Orders (number of total orders you need to complete to reach the next level)
- Earnings (total earnings you need to reach the next level)
- Days without Warnings (number of days you need to spend without receiving any kind of warning from Fiverr)
Read in detail about Seller Levels on Fiverr here
Fiverr Sales Analytics
Fiverr also provides you with some metrics to track your sales. They are called Sales Analytics.
You can view them on your desktop by clicking the Analytics -> Overview button in the top bar:
On the Fiverr app, you can view them here:
Let’s understand these terms here:
- Earnings (total amount of money you have earned on Fiverr)
- Selling Price (total earnings divided by total orders completed in the last 30 days)
- Orders Completed (total number of orders you have completed on Fiverr)
- Earned in [Current Month] (total amount you have earned in the [current] month)
Fiverr Sales Graph
Below Sales Analytics, you’ll see a graph. Fiverr helps sellers to track their performance easily in the form of a graph.
You can adjust the graph for the last 30 days, the last 3 months, or a year through this button:
Once you have selected an option, the graph will show the following metrics:
- Earned (the total amount you have made)
- Cancelled (total number of cancelled orders)
- Completed (total number of successfully completed orders)
- New Orders (total number of new orders)
So folks, this was all about understanding the Fiverr dashboard and everything present on it in detail. Hope this article helped you to develop a good insight into how things work on Fiverr.
If you still have any questions in mind, do let me know in the comments below. I’ll be happy to answer. 🙂
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